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OUR
COMPUTER MANUAL
A
training manual and reference handbook for our practice -
for a summary see MedTech-32 in Practice
Table of Contents
WORKING THE COMPUTER
Different methods
of operation
Some standard keystrokes
Starting up and shutting
down
Screen protocol
Sending Faxes
Print List
Briefcasing
Scanning
Assigning the scanned
documents
Viewing scanned documents
Printer cartridges
Tape back up
Regular chores
Precautions against OOS
PROBLEMS IN OPERATION
Getting help
Crash
Problems with Word
documents
Use of the modem
FaxTech
HealthLink
Power cuts
REGISTERING PATIENTS
Add patients
and others to the Register
Registering new
Rest Home patients
Casual patients
Phone numbers
Registering
families and changing their address or CSC details
Joining splitting, merging
Transferring patients
Defunct patients
Updating Y and J codes
PHOs
The PHO funding environment
Funding status and
claiming GMS
Enrolment
Downloading Register to and
from PHO
Transitional
arrangements - Registered Unfunded patients
APPOINTMENTS
Search for a patient
Enter all patients
Appointment books
Choose an appointment
Making an appointment
Cancel or modify
an appointment
Making
an appointment for unidentified person
Typing
directly into an appointment slot
Booking
appointments for casual patients
Booking "double"
appointments
Appointment Note
Encounter
Slips and Arriving patients
Finding
an existing appointment and reminder slips
Booking specific appointments
Changing the
appointment templates
INVOICING
Invoice and/or receipt
Payments
Correcting
errors and writing off small debts
Eftpos cash
View a patient's account
Fee Schedule
Codes
Some special cases
for charging
ACC cases
Maternity
ACCOUNTS
Balancing at
the end of the shift
Petty Cash and drawings
Day book
Banking
Monthly statements
Claims
Entering subsidy payments
HUHC
Patient seen elsewhere
Disability allowance
INTER-STAFF COMMUNICATION
Channels of communication
Alerts
Task Manager
Automatic Tasks
for lab reports
Loan of equipment
MEDICAL DATABASE
Where it all goes
Classifications
History
Social history
Allergies and Warnings
CONSULTATIONS
Consultation notes
ACC e45
Consultations
with casual patients
Consultations out
of the surgery
REPEAT CLINIC
Stages
Nurse responsibilities
Doctor's review
PRESCRIPTIONS
Preparing a prescription
Repeat prescriptions
Printing
only some of the drugs prescribed
Changing a long-term
medication
Telephone request
for prescription
Faxing prescriptions
Medication Chart
Practitioner Supply Order
Usual pharmacy
SCREENING TERMS & RECALLS
The format of a
Screening Term
Entering and
viewing Screening Terms
Catalogue of Screening
Terms
Using some Screening
Terms
Patient Recalls
IMMUNISATION
Child immunisations
Recording immunisations
given
Immunisations
given elsewhere or previously
Travel Health
Flu immunisation - ordering
Flu immunisation
- organising clinics and booking
Flu immunisation
- giving the vaccine
Flu immunisation
- identifying eligible patients
Flu immunisation
- chasing the stragglers
Flu immunisation
- checking claims
C/S AND BREAST SCREENING
Processing
Cervical Screening result
Cervical
Screening - Patients under hospital care
Cervical
Screening categories and recall intervals
Breast Screening
IMMUNISATION AND C/S RECALL PROCEDURES
Monthly Immunisation
recalls
Monthly C/S recalls
Overdue Immunisation
Recalls
Overdue C/S Recalls
OUTBOX DOCUMENTS
Opening an new OutBox
document
Document formats
OutBox documents
Sending letters
X-ray and lab referrals
COMSUP and CAPSUP (Wellington)
Audiogram
Envelopes
INBOXES
Viewing Provider's InBox
Downloading of lab reports
Reviewing lab reports
RSD - sending and receiving letters via HealthLink
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