OUR COMPUTER MANUAL
A training manual and reference handbook for our practice -
for a summary see MedTech-32 in Practice

Table of Contents

INTRODUCTION

WORKING THE COMPUTER

Different methods of operation
Some standard keystrokes
Starting up and shutting down
Screen protocol
Sending Faxes
Print List
Briefcasing
Scanning
Assigning the scanned documents
Viewing scanned documents
Printer cartridges
Tape back up
Regular chores
Precautions against OOS

PROBLEMS IN OPERATION

Getting help
Crash
Problems with Word documents
Use of the modem
FaxTech
HealthLink
Power cuts

REGISTERING PATIENTS

Add patients and others to the Register
Registering new Rest Home patients
Casual patients
Phone numbers
Registering families and changing their address or CSC details
Joining splitting, merging
Transferring patients
Defunct patients
Updating Y and J codes

PHOs

The PHO funding environment
Funding status and claiming GMS
Enrolment
Downloading Register to and from PHO
Transitional arrangements - Registered Unfunded patients

APPOINTMENTS

Search for a patient
Enter all patients
Appointment books
Choose an appointment
Making an appointment
Cancel or modify an appointment
Making an appointment for unidentified person
Typing directly into an appointment slot
Booking appointments for casual patients
Booking "double" appointments
Appointment Note
Encounter Slips and Arriving patients
Finding an existing appointment and reminder slips
Booking specific appointments
Changing the appointment templates

INVOICING

Invoice and/or receipt
Payments
Correcting errors and writing off small debts
Eftpos cash
View a patient's account
Fee Schedule
Codes
Some special cases for charging
ACC cases
Maternity

ACCOUNTS

Balancing at the end of the shift
Petty Cash and drawings
Day book
Banking
Monthly statements
Claims
Entering subsidy payments
HUHC
Patient seen elsewhere
Disability allowance

INTER-STAFF COMMUNICATION

Channels of communication
Alerts
Task Manager
Automatic Tasks for lab reports
Loan of equipment

MEDICAL DATABASE

Where it all goes
Classifications
History
Social history
Allergies and Warnings

CONSULTATIONS

Consultation notes
ACC e45
Consultations with casual patients
Consultations out of the surgery

REPEAT CLINIC

Stages
Nurse responsibilities
Doctor's review

PRESCRIPTIONS

Preparing a prescription
Repeat prescriptions
Printing only some of the drugs prescribed
Changing a long-term medication
Telephone request for prescription
Faxing prescriptions
Medication Chart
Practitioner Supply Order
Usual pharmacy

SCREENING TERMS & RECALLS

The format of a Screening Term
Entering and viewing Screening Terms
Catalogue of Screening Terms
Using some Screening Terms
Patient Recalls

IMMUNISATION

Child immunisations
Recording immunisations given
Immunisations given elsewhere or previously
Travel Health
Flu immunisation - ordering
Flu immunisation - organising clinics and booking
Flu immunisation - giving the vaccine
Flu immunisation - identifying eligible patients
Flu immunisation - chasing the stragglers
Flu immunisation - checking claims

C/S AND BREAST SCREENING

Processing Cervical Screening result
Cervical Screening - Patients under hospital care
Cervical Screening categories and recall intervals
Breast Screening

IMMUNISATION AND C/S RECALL PROCEDURES

Monthly Immunisation recalls
Monthly C/S recalls
Overdue Immunisation Recalls
Overdue C/S Recalls

CLINICAL TEMPLATES

OUTBOX DOCUMENTS

Opening an new OutBox document
Document formats
OutBox documents
Sending letters
X-ray and lab referrals
COMSUP and CAPSUP (Wellington)
Audiogram
Envelopes

INBOXES

Viewing Provider's InBox
Downloading of lab reports
Reviewing lab reports
RSD - sending and receiving letters via HealthLink

PATIENT EDUCATION