MEDTECH-32 in PRACTICE
A summary of our practice protocols -
for a complete description see Our Computer Manual

Table of Contents

INTRODUCTION

STAFF TRAINING

WORKING THE COMPUTER

Mouse and keyboard
Starting up and shutting down
Screen protocol
Sending faxes
Print list
Briefcasing
Scanning
Printer cartridges
Tape back up
Regular chores
Precautions against OOS

PROBLEMS IN OPERATION

Crash
The MedTech-Word bug
Modem problems
Power cuts

REGISTERING PATIENTS

Add a patient to the Register
Phone numbers
Joining patients, splitting and merging families
Patients dying or transferring
Defunct patients
Updating Y and J codes
PHOs

APPOINTMENTS

Search for a patient
Appointment books
 “Double” appointments
Appointment Note
Encounter slips
Appointment Reminder Slips and finding existing appointments
Booking specific appointments
Changing Appointment Templates

INVOICING

Invoice and/or receipt
Correcting errors and writing off small debts
Eftpos cash
View a patient's account
Split cheques
Fee Schedule
Some special cases for charging
Maternity

ACCOUNTING

Petty Cash and Drawings
Balancing
Overs and unders
Banking
Monthly statements
Rest Home & Hospital accounts
Claims
High Use Health Card
Patients seen elsewhere

INTER-STAFF COMMUNICATION

Provider inbox
Alerts
Task manager
Automatic Tasks for lab reports
Loan of equipment

MEDICAL DATABASE

Where it all goes
Classifications
History
Social History
Allergies and warnings

CONSULTATIONS

Consultation Note choices
Keywords
Repeat Clinic
Consultations with casual patients
Consultations out of the surgery
Well person checks
Prescriptions
Travel Health

SCREENING TERMS

What is a Screening Term?
Viewing the Screening History for one Screening Term
Mapping screening terms
Screening terms and lab reports
Screening terms for specific measurements
Screening terms for reminders only
Screening terms for specific operations or activities

PATIENT RECALLS

What is a Recall?
Immunisations
Flu immunisation
Cervical screening
Breast screening
Recalling patients for immunisation and C/S

CLINICAL TEMPLATES

OUTBOX DOCUMENTS

Uses for OutBox documents
Specific OutBox documents
Sending letters

INBOXES

Managing InBoxes
RSD - sending and receiving letters via HealthLink

PATIENT EDUCATION

QUERY BUILDER